How Do I Talk to a Live Person at Eastern Bank?

Eastern Bank is located in the United States of America. They provide various facilities to their customers. Strong liquidity, asset quality, and adequate capital coverage make it a reliable customer choice. However, you may wish to get personal support from the bank for your queries to be solved. You can do that by directly visiting the bank if you want to contact the bank from your home. Banks are suggesting different ways to contact them.

Does Eastern Bank Provide Chat Support To Its Customers?

Chat is one of the many ways Eastern Bank offers its customers to contact them. You can easily use Eastern Bank Customer Service to connect with the bank. Follow the steps as directed below:

  • Visit the Homepage of the Eastern Bank.
  • At the right bottom corner. You will find a chat logo. Click here.
  • A chat box will open where you must click the chatbot logo.
  • Now, you can chat. Select your concern from the available option.
  • If you do not find your question. You can directly write the message to the bank.
  • Bank will provide you with a live agent if required or if you ask.
  • You can contact them from 8 am-4 pm, Monday to Friday.

How Do I Contact Eastern Bank Through a Phone Call?

The next option you are available with is to make a direct phone call to the bank. The eastern bank accepts the phone calls of its customers from Monday - Friday: 7:00 am-8:00 pm, and on Saturday: 9:00 am-3:00 pm. To get the available facilities, follow the steps described below here:

  • Go to the Homepage of the official website.
  • Scroll down and see the helpful links and choose customer service from there.
  • Click on customer service, and you will get a different number. 
  • Choose the number from below according to the inquiry that you are looking for.
  • Dial Eastern Bank's phone number, 1 (800) 327-8376, and follow the IVR process.

Eastern Bank Phone Number

  • For Insurance: 1-800-333-7234 (Monday - Friday: 8:30 am-5:30 pm).
  • For Bank Inquiries: 1-800-327-8376 (Monday - Friday: 7:00 AM-8:00 PM and Saturday: 9:00 AM-3:00 PM).
  • For Investing: 1-800-327-8376 (Monday - Friday: 7:00 AM-8:00 PM and Saturday: 9:00 AM-3:00 PM).

Can I Mail It To The Eastern Bank?

Eastern Bank gives the option to contact them via offline mode. You can mail them to their representative explaining your concern at their banking offices. You are supposed to mail them to different headquarters according to the service you want to apply for or the queries related to the services.

Mail Address of Eastern Bank.

  • For banking services: Eastern Bank, P.O. Box 391, Lynn, Massachusetts 01903-0491.
  • For investigating: Boston Headquarters, 265 Franklin Street, Boston, MA 02110                          
  • For Insurance: 100 Quannapowitt, Parkway, Suite 104, Wakefield, MA 01880

Eastern Bank Credit Card Service

The eastern bank provides the facility of credit cards to its customer. If you want to get a credit card, then you can call Eastern Bank's credit card phone number, which is 1-800-327-8376. Dial the number, and the Eastern bank representative will help you get the credit if you pass the eligibility criteria.

Posted on 2023-03-16 ByAdmin

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