To connect with a human from Optus customer service, you only need to ensure that you have phoned up on their official number. Then you only need to confirm that you have selected the IVR options, which are directly connected to a live person. In this manner, you will be able to communicate with a live person from the customer service team. Optus is open for you seven days a week. You only need to choose the day most suitable for you to call them. The executive from the customer service team is going to ensure your query will be cleared shortly.
You can follow the step-by-step guide below to ensure you have connected with the right person. You only need to phone up on the Optus phone number. That is 133 343 (Tech Support), 1800 200 707 (General Sales), 1300 155 818 Sales Specialists). Now you only need to choose the IVR options as given below.
General and Tech Support: 133 343
General Sales: 1800 200 707
Business Sales Specialists: 1300 155 818
Optus Business Centre: 133 343 1
The executives are available from 8 am to 8 pm. You must only ensure you have called between these hours to speak to an Optus operator. However, during weekends you need to contact them between 9 am to 5 pm. If you adhere to this timing, you will be able to connect with the customer service executive without any issue.
You can undoubtedly connect with the help of social networks. For that, you need to send the message on the verified account of Optus. Then you will be able to get the help you want from the customer service team. While sending the message, you can even mention your contact details. In that manner, you will be able to receive a call on the number you shared in the news. The direct links to the verified accounts are mentioned below.
You can easily connect with the help of a live chat option. For that, you must ensure that you have walked through the steps provided below.
Now you only need to ensure that you have walked through the steps mentioned below.
That is it. You only need to send the email to the official address, and the customer service team will answer your issue. They will call you on the number you have shared. Hopefully, your problem regarding the Optus live chat and other mediums is sorted.
Posted on 2022-07-26 By Admin
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