To connect with a human from Optus customer service, you only need to ensure that you have phoned up their official number. Then you only need to confirm that you have selected the IVR options, which are directly connected to a live person. In this manner, you will be able to communicate with a live person from the customer service team. Optus is open for you seven days a week. You only need to choose the day most suitable for you to call them. The executive from the customer service team is going to ensure your query will be cleared shortly.

How Do I Speak to Someone at Optus?

You can follow the step-by-step guide below to ensure you have connected with the right person. You only need to phone up on the Optus phone number. That is 133 343 (Tech Support), 1800 200 707 (General Sales), 1300 155 818 Sales Specialists). Now you only need to choose the IVR options as given below.

• You need to select the option of press 1 to buy a new service.
• To know about installation and activation, you need to tap button 2.
• For password or login help, choose button 3.
• For any other query, you need to select option 4.

Optus Customer Service Opening Hours

The executives are available from 8 am to 8 pm. You must only ensure you have called between these hours to speak to an Optus operator. However, during weekends you need to contact them between 9 am to 5 pm. If you adhere to this timing, you will be able to connect with the customer service executive without any issues.

How Can I Speak To an Optus Operator?

General and Tech Support: 133 343

General Sales: 1800 200 707

Business Sales Specialists: 1300 155 818

Optus Business Centre: 133 343 1

Connect Through Social Networks:

You can undoubtedly connect with the help of social networks. For that, you need to send the message to the verified account of Optus. Then you will be able to get the help you want from the customer service team. While sending the message, you can even mention your contact details. In that manner, you will be able to receive a call on the number you shared in the news. The direct links to the verified accounts are mentioned below.

• Twitter - https://twitter.com/Optus
• Facebook - https://www.facebook.com/optus/
• Instagram - https://www.instagram.com/optus/
• Youtube - https://www.youtube.com/user/yesoptus

Connect Through The Live Chat Option:

You can easily connect with the help of a live chat option. For that, you must ensure that you have walked through the steps provided below.

• Firstly you need to gain access to the official website of Optus.
• Click on the” Contact us” option.
• On the new page, you need to select the button for live chat.
• Once you have got it, you only need to ensure that you have selected the appropriate options from the chat box connected to the issue you’re facing.
• Soon, your call will be connected to personnel from the live chat support.
• Once you get the resolution, you can save the chat transcript.

Now you only need to ensure that you have walked through the steps mentioned below.

Email Support:

• You need to open your email inbox and then write the description of your query.
• Once you have mentioned the report, you only need to write the contact details.
• Once you have mentioned the details.

That is it. You only need to send the email to the official address, and the customer service team will answer your issue. They will call you on the number you have shared. Hopefully, your problem regarding the Optus live chat and other mediums is sorted.

Posted on 2022-12-09 By Admin